Vault Teller II

Location: Cincinnati
Posted on: November 20, 2024

Job Description:

Schedule: First shift 7:30 am - 4:30 pm, must be available on weekends and holidays

GENERAL FUNCTION: Perform varied and moderately complex duties related to the processing of currency on the high-speed sorters and/or the preparation of outbound currency and coin orders for commercial customers and banking centers. Respond to customer inquiries related to deposits and orders.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

* Must be able to perform all essential duties and responsibilities of the Vault Teller I.

* Receive verified loose currency transfers from all of the deposit processors in accordance with established procedures and controls.

* Process, strap, brick and balance the currency received from the deposit processors on the high-speed currency sorter.

* Transfer strapped/bricked currency to the main vault teller in accordance with established procedures and controls.

* Pull commercial customer and banking center orders from Compass.

* Receive currency/coin for orders from the main vault teller. Verify the currency/coin received by denomination to the order summary list.

* Fill the orders one at a time and place each order in a labeled and tamper proof bag.

* Confirm the total number of orders agrees to the totals listed on the outgoing courier manifests.

* Complete daily proof and Statement of Condition for work processed.

* Respond/resolve internal and external customer inquiries within the timeframe of the service level agreement.

* Consistently meet or exceed productivity and quality goals as set by vault management.

* Maintain a balancing record that is in line with policy; take the initiative to find and correct outages and to enlist help as needed.

* Maintain a position of trust and responsibility by keeping all customer business confidential.

* Comply with vault procedures and controls at all times.

* Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES: None

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