Trading/Service Specialist II

Location: Cincinnati
Posted on: November 20, 2024

Job Description:

GENERAL FUNCTION: Under moderate supervision, receives and enters trades from Investment Executives and customers of Fifth Third Securities. Provides value-added services to both 5/3rd Securities Investment Executives and their customers concerning trade execution and the various exchanges on which trades take place.

ESSENTIAL DUTIES & RESPONSIBILITIES:

* Receive and execute trade instructions from customers both directly and as a backup for unavailable Investment Executives and their assistants.

* Accurately enter stock, mutual fund, bond, option, and UIT orders through NFS.

* Maintain blotters of daily activity to satisfy compliance requirements.

* Review and execute trades submitted through voice or Internet systems.

* Arrange and monitor special settlement instruction requests for trades placed.

* Execute broker requests for trade error corrections, requesting corrections through NFS and monitoring their successful completion.

* Maintain and update gain and loss spreadsheets for errors.

* Assist Investment Executives in all aspects of NFS trading system.

* Ability to service both Investment Executives and clients of 5/3rd Securities in a professional and accurate manner.

* Respond to calls regarding margin calls, Reg T buy-ins and sell-outs, status of transfers, and all other issues related to client accounts for Financial Advisors.

SECONDARY DUTIES & RESPONSIBILITIES:

* Answer a variety of account and/or procedure inquiries.

* Answer questions on how to open new brokerage accounts and process maintenance requests on existing accounts.

* Communicate, explain and process current account settlement instructions for sweeps, periodic investments, systematic withdrawal, dividend reinvestment, and ACH.

SUPERVISORY RESPONSIBILITIES: None.

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