Customer Service Representative - Account Services (Project Coordinator)

Company: Pioneer Direct Marketing
Location: Louisville
Posted on: April 1, 2025

Job Description:

Department: PDM Project Planning/Account ServicesEmployment Type: Full-TimeAre you a detail-oriented problem-solver who thrives in customer service and project coordination? If so, our Customer Service Representative - Account Services position at Pioneer Direct may be the perfect fit!Pioneer Direct is a full-service mail shop dedicated to helping customers create and deliver high-impact mail pieces. As part of our Account Services team, you'll coordinate customer projects, ensure accuracy, and provide top-tier service from start to finish.Join our growing team and be part of a company that values collaboration, precision, and customer success!Customer Service Representative - Account Services (Project Coordinator) day-to-day:Customer care and communicationManaging customer's direct mail projects from quoting to project completionEnsure project quality by adhering to best practicesEnsure accuracy of quotes throughout projectEntering accurate project details in project management softwareCustomer Service Representative - Account Services (Project Coordinator) requirements:Must be customer focusedEffective interpersonal skills including verbal and written communicationAbility to use experience and independent judgment to handle unique and complexExcellent problem-solving, follow-up, and organizational skills. Time and projectmanagement skills are a must.Ability to manage multiple tasks and projects.Strong computer software skills - Microsoft Office Suite.Customer Service Representative - Account Services (Project Coordinator) position includes benefits such as Health, Dental, Vision, HSA, and Paid Time Off.PIa30b53e77c53-25660-37218331

Keywords: Pioneer Direct Marketing, Louisville , Customer Service Representative - Account Services (Project Coordinator), Hospitality & Tourism , Louisville, Kentucky