Personal Injury Paralegal - Case Manager

Company: Emery Law Office
Location: Louisville
Posted on: March 25, 2025

Job Description:

Emery Law Office is a relationship-focused law firm. We go beyond the basic facts of each case by getting to know clients' stories. Within the office, we work as a team, supporting each team member professionally and personally and promoting a healthy work-life balance.



We are looking for a detail-oriented, experienced personal injury paralegal/case manager to play an important role on our team. You will have the opportunity to work with clients from the beginning of their journey all the way through to completion. You will report to one supervising attorney so you won't feel torn between competing projects.



This is a full-time, in-person position and necessitates reliable transportation throughout your work day.



Compensation will be adjusted to reflect the experience of the hired candidate.



BENEFITS:



--- Health and dental insurance
--- SIMPLE IRA retirement plan with company matching (vests immediately)
--- Two weeks of PTO plus paid holidays
--- Unlimited unpaid time off as long as your KPIs are being met
--- Weekly pay
--- Work ends at 5 pm (4 pm on Fridays) with no weekend shifts
--- Access to training opportunities both on and off-site to enhance current skills and develop new ones

Responsibilities:
--- Provide a positive first point of contact with the law firm whether in person or over the phone
--- Support new client onboarding by gathering information with empathy and attention to detail
--- Manage personal injury case files from initial sign-up through the demand and settlement or litigation phases
--- Maintain client satisfaction by keeping them updated and assisting them with all matters related to their case
--- Maintain practice and client confidentiality
--- Communicate professionally with clients, insurance adjusters, and medical providers to gather information
--- Keep files organized and updated in our case management system

Qualifications:
--- You have experience handling personal injury cases from start to finish
--- You genuinely care about clients and want to deliver the type of experience you would want for your own mother or best friend
--- You are comfortable speaking with others and mitigating stressful situations
--- You possess exceptional organizational skills and enjoy engaging with others
--- You take personal responsibility for your successes and mistakes and strive to learn from both
--- You have excellent time management skills and understand the difference between good, better, and best use of time
--- You have moderate experience with Google Suite and Microsoft Office and possess the ability to learn new programs quickly
--- Due to the nature of our work, you must have valid insurance on your vehicle and be able to pass a background and resume check

About Company:
Melissa Emery's mission in opening Emery Law Office was to grow a relationship-focused law practice. We provide quality, compassionate legal services and treat clients like real people. We build relationships within the community, support locally-owned businesses, and encourage a personable work environment.

Melissa was a single mom of 4 when she started her legal career, so she values putting family first. There's a lot more to life than the 9-5 - our families, friends, and hobbies are valuable and necessary. We're flexible and understanding about family emergencies and actively promote a healthy work-life balance.

We prefer authentic over uptight and stuffy. We care about clients and each other. We love what we do and we love to celebrate - whether it's a milestone, a birthday, or just another doughnut day. Check out our video at emerylawoffice.com for more.

We look forward to meeting you!

Keywords: Emery Law Office, Louisville , Personal Injury Paralegal - Case Manager, Executive , Louisville, Kentucky