Clinical Change Managment Manager, Medical Informatics, Fully Remote
Company: Norton Healthcare, Inc.
Location: Louisville
Posted on: October 11, 2024
Job Description:
ResponsibilitiesManages and contributes to the support and
development of HCIS implementation plans including change
management, group facilitation, training, and customer service.
Provides clear, effective communication to all levels of internal
and external customers.Key Responsibilities:
- Assists with the development of implementation plans for
clinical information systems and proactively identifies and
coordinates clinical change management programs.
- Examples include (1) Process and workflow change that impacts
clinical information systems, (2) Assists in the design and
deployment of site specific training programs that impact clinical
information systems, and (3) Maintenance of documentation that
impacts use of clinical information systems and site specific
policy/procedure change.
- Assists with prioritization of software enhancements (vendor
dependent) and coordination of software configuration (internally
dependent). Promotes system adoption and system utilization.
- Provides positive customer service to issue resolution and/or
assists in assuring issue is directed to appropriate resource.
- Provides timely follow-up to corrections of any identified
deficiencies.
- Evaluates changes to the system and report requests for
standardization, appropriateness, and impact.
- Monitors and communicates status of system change and report
request.
- Leads site specific user group meetings to foster the growth
and optimum utilization of the clinical information systems.
- Ensures site specific user group understands and follows
standardization principles and guidelines.
- Ensures all super users are properly trained on the clinical
information systems and performs their mentor role with each work
area as assigned.This position has the opportunity to be a hybrid
position. You will be asked to complete training at a Norton
Healthcare facility and must be able to come in for business
purposes. Employees in this role must reside in Kentucky or
Indiana.QualificationsRequired:
- Three years in a clinical setting
- Bachelor Degree
- Registered Nurse
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Keywords: Norton Healthcare, Inc., Louisville , Clinical Change Managment Manager, Medical Informatics, Fully Remote, Executive , Louisville, Kentucky
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