Banking CSR

Company: Northern Base
Location: Cincinnati
Posted on: April 12, 2025

Job Description:

Job Description

If you think you are the right match for the following opportunity, apply after reading the complete description.

We are a direct sales and marketing firm working on behalf of world-renowned telecommunications organizations. Due to our record-breaking numbers, our clients have given us the green light to hire an incoming entry-level class.

Our firm is looking to immediately hire self-motivated, positive, and passionate candidates to develop into Entry Level CSR & Sales Representative. Ideal candidates are seeking professional growth, a great work atmosphere, and opportunity for the future.You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Responsibilities of the Entry Level CSR & Sales Representative:



Handle customer inquiries and complaints directly face to face with customers
Provide information about the products and services by our client which can change and vary depending on the campaign needs
Troubleshoot, resolve product issues, concerns while reporting directly to the management team
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services



Qualifications of the Entry Level CSR & Sales Representative:



Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills

Keywords: Northern Base, Louisville , Banking CSR, Accounting, Auditing , Cincinnati, Kentucky