Rural 1st Quality Control Specialist
Company: Disability Solutions
Location: Louisville
Posted on: May 3, 2024
Job Description:
Farm Credit Mid-America is a financial services cooperative
serving financial needs of farmers and rural residents in Arkansas,
Indiana, Kentucky, Missouri, Ohio, and Tennessee. Our purpose is to
secure the future of rural communities and agriculture. We are
passionate about serving the needs of our rural communities and
creating positive customer experiences. Farm Credit Mid-America is
a great place to work! We have been named as a Best Places to Work
in Kentucky for the past 11 years. At Farm Credit Mid-America we
put our customers and team members at the heart of all we do.
SCHEDULE: Full Time TRAVEL REQUIRED: 0% - 5% COMPENSATION:
$51,790.00 to $106,984.00 base salary plus potential for variable
compensation. Base pay is determined by your skills,
qualifications, experience, and location. Farm Credit
Mid-America/Rural 1st may compensate outside of the salary range
for bona fide reasons not related to membership in a protected
class. About Our OpportunityOur Rural 1st Quality Control
Specialist provides exceptional, first-level, internal and external
customer service by ensuring the accuracy in the closing and
quality review of consumer loans. How You Will Spend Your Time
- Establishes, develops, and maintains strong internal and
external customer relationships by coaching others and consistently
providing quality service that is timely, thorough, responsive, and
exceeds customer expectations.
- Works with borrowers and all Rural 1st Team members (partnering
with Cash Management, Loan Servcing, and Finance) to understand
customer goals, and delivers value-added constructive financial
information.
- Reviews and approves all operations electronic disbursements
(Wire and ACH).
- Performs quality reviews/accuracy and validations.
- Reviews and clears Title to ensure 1st lien position and legal
access.
- Validates quality and accuracy of loan of loan data.
- Confirms all parts of the loan are accurate and provide a clear
to close.
- Verifies accuracy of closing disciosures (CD) and compliance
standards have been met.
- Perfecting of closing packages.
- Validates loan boarding accuracy to loan servicing system.
- Sets up Pre-Authorized Transfers in loan servicing system.
- Validates loan certification, including complex resolution per
requirements.
- Provides backup support for other Rural 1st Operations team
members as needed. Minimum Education & ExperienceHigh School
diploma and at least five (5) years of successful experience in
customer or financially related services. -OR- Bachelor's degree in
business or related field and at least one (1) year of experience
in customer or financially related services. Mental & Physical
RequirementsWhile engaged in this position, team members will
routinely sit, use hands for tasks, and communicate orally.
Standing or walking is frequently required, while occasional
demands include reaching with hands and arms, and lifting or moving
up to ten pounds. Vision requirements encompass close and distance
vision. The work environment typically has a moderate noise level.
This role may entail a blend of mental and physical capabilities,
requiring strong mental acuity, problem-solving skills, and
occasional physical tasks such as standing, lifting, or extended
computer usage. Some roles may require physical or mental
requirements related to driving, such as a valid driver's license,
and the ability to drive a long-distance. Reasonable accommodations
will be considered for individuals as requested. Farm Credit
Mid-America provides a competitive total rewards package to our
team members. This includes an award winning 401(k) Plan. Our
Health and Financial wellness benefits provide safety, security and
peace of mind for you and your family. Here is a highlight of our .
Farm Credit Mid-America is an Equal Opportunity Employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin,
veteran status, disability or any other category protected by law.
#LI-HYBRID #IND123Nearest Major Market: Louisville
Keywords: Disability Solutions, Louisville , Rural 1st Quality Control Specialist, Other , Louisville, Kentucky
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